Certificate II in Workplace Skills

The Certificate II in Workplace Skills is aimed at developing foundational abilities and providing essential career preparation for the modern business environment. This entry level qualification will equip learners with many of the practical procedural, administrative and technological competencies required in the modern workforce. Students will develop these skills, capabilities and knowledge in defined business contexts related to their individual career aspirations. This includes regular opportunities to complete industry-based work experience. By the end of the certificate, students will have formed a clear connection between basic workplace skills and employment outcomes while supporting the development of crucial workplace readiness.

Content/Skills

· Planning and preparation

· Prioritisation and time management

· Teamwork and workplace etiquette

· Effective work habits

· Common digital technologies

· Common business applications

· Safe and sustainable work practices

· Communication skills

· Teamwork and workplace etiquette

· Critical thinking and basic problem solving