SIT20316 Certificate II in Hospitality


This qualification provides students with training and skills that enhance their employment prospects within a broad range of hospitality settings, with a training credit towards the apprenticeship training plan.

Program Length: 2 years


Satisfactory completion of the program entitles the student to Certificate II in hospitality and modules from Certificate III.

Assessment activities:

Units of competency covered:

  • Work effectively with others
  • Prepare and present simple dishes
  • Use hygienic practices for food safety
  • Participate in safe work practices
  • Clean kitchen premises and equipment
  • Use food preparation equipment
  • Prepare and present sandwiches
  • Use hospitality skills effectively
  • Interact with customers
  • Prepare and service non-alcoholic beverages
  • Prepare and serve espresso coffee
  • Serve food and beverages
  • Provide advice on food
  • Process financial transactions
  • Show social and cultural diversity
  • Source and use information on the hospitality industry

Links to further pathways:

This qualification would be excellent preparation for the following occupations: Food and Beverage Attendant, Café Manager/Owner, Kitchen Assistant, Hospitality Manager.

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